Troubleshooting
Having issues with the Rampify MCP server? This guide covers common problems and solutions.
Before troubleshooting, verify these common issues:
- API key - Starts with
sk_live_and has no extra spaces - Editor restart - Completely quit and reopen (not just reload window)
- Domain format -
example.com(nohttps://orwwwunless that's how you added it) - Internet - Can you access https://www.rampify.dev in a browser?
Installation Errors#
Command not found#
Error:
bash: npx: command not found
bash: @rampify/mcp-server: command not found
Verify npm is installed:
npm --version
If this fails, install Node.js.
Try local installation:
npm install @rampify/mcp-server
npx @rampify/mcp-server
Check PATH (if globally installed):
npm config get prefix
# Add this to your PATH:
export PATH="$PATH:$(npm config get prefix)/bin"
Authentication Errors#
Authentication failed / Invalid API key#
Error:
Error: Authentication failed
Error: Invalid API key
Error: Unauthorized
Solution:
Verify API key format:
- Must start with
sk_live_ - No quotes, spaces, or line breaks
- Copy the entire key from Settings > API Keys
Check environment variable name:
{
"env": {
"API_KEY": "sk_live_..." // Correct ✅
}
}
Verify key is active:
- Go to Settings > API Keys
- Check key hasn't been revoked
- Generate new key if needed
Test the key:
curl -H "Authorization: Bearer sk_live_YOUR_KEY" \
https://www.rampify.dev/api/sites
Should return your sites, not a 401 error.
Connection Errors#
Request timeout / Connection refused#
Error:
Error: Request timeout
Error: ETIMEDOUT
Error: Connection refused
Solution:
Check internet connection:
ping rampify.dev
Check firewall:
- Allow outbound HTTPS (port 443)
- Whitelist
rampify.devdomain - Check corporate proxy settings
Verify Rampify is accessible:
- Open https://www.rampify.dev in browser
- Should load without errors
Tools Not Appearing#
MCP tools don't show up in AI chat#
Symptoms:
- AI doesn't recognize Rampify commands
- Tools don't appear in tool list
- Editor shows no MCP connection
Solution:
Restart editor completely:
- Quit all windows (not just reload)
- Reopen editor
Verify config file location:
- Cursor:
~/.cursor/config.json - Claude Code:
~/Library/Application Support/Claude/config.json(macOS) - VS Code:
~/.vscode/mcp-settings.json - Windsurf:
~/.codeium/windsurf/mcp_server_config.json - Zed:
~/.config/zed/settings.json
Validate JSON syntax:
cat ~/.cursor/config.json | jq .
Fix any syntax errors (missing commas, brackets, quotes).
Check command path:
{
"mcpServers": {
"rampify": {
"command": "npx", // Must be exactly "npx"
"args": ["-y", "@rampify/mcp-server"]
}
}
}
Check editor logs:
- Cursor: Help > Toggle Developer Tools > Console tab
- Look for errors mentioning
rampifyormcp-server
Editor-Specific Issues#
Cursor#
Tools not appearing in Composer:
Update Cursor - Version 0.40+ required for MCP Check settings:
- Settings > Features > Enable MCP
- Restart after enabling
Tools require permission every time:
Add alwaysAllow to skip confirmations:
{
"mcpServers": {
"rampify": {
"command": "npx",
"args": ["-y", "@rampify/mcp-server"],
"alwaysAllow": ["get_page_seo", "get_issues", "get_gsc_insights"],
"env": {
"API_KEY": "sk_live_...",
"SEO_CLIENT_DOMAIN": "example.com"
}
}
}
}
VS Code#
MCP tools not working:
- Check VS Code version - June 2025+ for native MCP support
- For older versions - Install Continue.dev extension
- Reload window - Cmd+Shift+P > "Developer: Reload Window"
Windsurf#
Configuration not loading:
Ensure config file is in correct location:
- macOS/Linux:
~/.codeium/windsurf/mcp_server_config.json - Windows:
%APPDATA%\Codeium\windsurf\mcp_server_config.json
Zed#
Context servers not recognized:
Zed uses context_servers instead of mcpServers:
{
"context_servers": {
"rampify": {
"command": "npx",
"args": ["-y", "@rampify/mcp-server"],
"env": {
"API_KEY": "sk_live_...",
"SEO_CLIENT_DOMAIN": "example.com"
}
}
}
}
Related Documentation
Installation Guide
Complete setup instructions for all supported IDEs with environment variables and verification steps.
Available Tools
Complete reference for all MCP tools with usage examples and natural language prompts.
MCP Server Overview
Learn how the MCP server works and what data sources power your SEO intelligence.